Summary
This contract offers marketing, analytics, cloud, commerce and sales services.
Lead agency: Department of Government Services
Conditions of use: Non-mandatory
Contract reference number: SPC 2017-20
Arrangement type: Sole supplier
Start date: 1 February 2020
End date: 31 July 2024
Key benefits
Key benefits include:
- value for money
- simple process for using Salesforce cloud services
- standard contract terms
What’s covered?
This contract covers the following services:
- sales
- service
- marketing
- community
- analytics
- commerce
Supplier details
Salesforce
ABN: 91 109 182 989
Address: 55 Collins St, Melbourne VIC 3000
Website: www.salesforce.com
Contact name: Larry Williams
Role: State Director
Mobile: 0410 344 133
Email: larry.williams@salesforce.com
How buyers join this contract
Buyers need to request access to the Digital Marketplace to join this contract.
Digital Marketplace
A place where government can buy goods and services from businesses.
How buyers use this contract
Buyers must follow the rules of use:
Step 1: Find the products you need
Get contract and pricing information through the Digital Marketplace
Step 2: Do a risk analysis
Think about the data you need to put in the Salesforce platform, and make reference to the Victorian Protective Data Security Framework. A guide for certifications is available in the contracts portal.
Step 3: Conduct a price review
Use the contract and pricing information through the Digital Marketplace to identify the overall cost of the products you need.
Step 4: Get approval
Follow local Agency procurement process to get financial approval.
Step 5: Submit purchase order
Following internal approval, send the completed purchase order to Salesforce.
When the purchase order is accepted, Salesforce will provide a copy of the signed purchase order contract.
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