Amazon Web Services contract

Contract details

Lead agency: Department of Government Services through the Federal Government Digital Transformation Agency (DTA)

Conditions of use: Non-mandatory

Contract reference number: DGS-ICT-08-2025

Arrangement type: Sole supplier

Start date: 1 April 2025 (Victorian Departments and Agencies 1 August 2025)

End date: 31 March 2028

Key benefits

The key benefits of this contract are:

improved pricing through increased discounts
improved terms and conditions
simplified contracting model
increased support services

What's covered

This contract provides:

cloud services
professional services
enterprise support
training and certification

Using this contract

All Victorian Government departments and agencies are eligible to use this contract including:

Budget Sector Agency
Government Owned Entity
Council

Supplier details

Name: Amazon Web Services Australia Pty Ltd

ABN: 63 605 345 891

Address: 555 Collins St, Melbourne VIC 3000

Website: https://aws.amazon.com/

Contact name: Simon Dugina

Title: Head of State Government VIC

Phone: 0478 304 329

Email: dugina@amazon.com or spcvictoria@amazon.com

How buyers join this contract

The process to access this contract has changed.

Buyers will need to register for a Digital Marketplace user account and then subscribe to the Amazon Web Services contract.

Digital Marketplace

A place where government can buy goods and services from businesses.

How buyers use this contract

Log in or register at BuyICT. Select ‘Buy’ tab – select ‘Single-Seller Arrangements’ – select ‘Current Arrangements’ – Select ‘AWS – Request more information’.
The DTA Customer Service Team will assess the request and send an agency wide Confidentiality Agreement to be signed to allow the departmental access to the Amazon Web Services Whole of Government Agreement and associated documents.
1. Sign the DTA Participation Agreement (available at BuyICT)
  - This Agreement sets out the basis on which and Agency may access Amazon Web Services Whole of Government Agreement 3.0 to purchase Service Offerings under the Amazon Web Services contract.
2. Sign the Contract (Amazon Web Services Contract Manager will provide the populated document)
  - This document needs to be populated for any Contract placed under the Amazon Web Services Whole of Government Agreement 3.0 with relevant variables.
Sign the Private Pricing Attachment to the Contract (Amazon Web Services Contract Manager will provide a populated document).

Amazon Web Services Marketplace

Buyers who have an Amazon Web Services account can purchase products and services from other IT providers (such as Oracle and Salesforce) through the Amazon Web Services Marketplace using the following process:

Step 1: Complete a Request for Information/Proposal with the original IT provider using the State Purchase Contract.

Step 2: Order and pay through the Amazon Web Services marketplace.

Queries regarding the Amazon Web Services Marketplace can be directed to the Amazon Web Services account representative.

Department and agency contact details

For help using the Digital Marketplace, contact the Customer Support team at support@buyingfor.vic.gov.au or 1800 840 966.

For assistance using BuyICT, the Confidentiality Agreement or DTA Participation Agreement and associated documents please contact ictprocurement@dta.gov.au.

For general contract enquiries please contact:

Amazon Web Services Contract Manager
DGS Category Manager, Michael Kony michael.kony@dgs.vic.gov.au
DGS Contract Manager, Komal Malhotra komal.malhotra@dgs.vic.gov.au