This closed panel contract offers 5 suppliers for buying Apple and Chrome devices, desktop computers, mobility devices, 2-in-1 devices and notebook computers.
Lead agency: Department of Premier and Cabinet
Conditions of use: Mandatory
Contract reference number: DPC-SPC-01-2018
Arrangement type: Closed panel
Start date: 1 November 2018
End date: 31 October 2021
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Key benefits of this contract are:
- benchmark pricing for desktops and notebooks
- single written quote before buying
- flexible contract arrangements
- online supplier portals
- provides leasing as an option with pre-negotiated leasing terms and agreements
- provides Desktop-as-a-Service as an option
- addresses the government's Social Procurement Framework by providing supplier key performance indicators against each framework objective
This contract covers the following computer goods and services.
- Apple devices: iMac, Mac Pro, Macbook Pro, Macbook Air and iPad devices (suppliers include Computers Now and ASI Solutions)
- Chrome devices: Chromebox and Chromebook devices (suppliers include Acer and HP PPS Australia)
- desktop computers: standard and high-end desktops - each comes with a mouse, screen and keyboard (suppliers include Acer, Dell and HP PPS Australia)
- mobile location devices: including entry-level, standard or high-end devices - all products come with the accessory options listed in the hardware catalogue (suppliers include Acer, Dell, HP PPS Australia, Computers Now (Samsung and Fujitsu))
- notebook computers: entry-level, standard, high-end and ultra-mobile computers (suppliers include Acer, Dell and HP PPS Australia)
- 2-in-1 computers: standard computers (suppliers include Acer, Dell, HP PPS Australia and ASI Solutions (Microsoft))
- These are in the hardware catalogue under each sub-category. If required, buyers can request the category manager to include additional items.
- basic installation: unpacking equipment, setting up equipment and start-up
- extended installation: including installation of additional software or hardware, network connection, data transfer from existing desktop/notebook/two-in-one, updating buyer registers
- imaging: software imaging services so a software profile can be installed on hardware prior to delivery
- labelling: including the attachment of asset identification labels and recording into a database
- disposal (standard service): removal of all desktops and notebook computers, including quality-assured data security requirements
- take back and disposal service (product stewardship): used when computers need to be destroyed or recycled
Other optional extras included
- additional accidental damage protection and theft insurance
- out-of-hours extended warranty support
- extended warranty service provision (resolution within 4 hours)
- take back and disposal service
- storage of hardware prior to installation
What's not covered
Android phones and iPhones are not included in the scope of the end user computing contract.
This is a closed panel contract with 5 suppliers.
HP PPS Australia Pty Ltd
How buyers join this contract
Buyers can join this contract and access more information:
How buyers use this contract
Step 1: Complete a purchase order
Make sure you confirm pricing with the supplier before filling out the form. The supplier will return a copy.
You can also complete an (optional) Customer Service Agreement with selected suppliers.
Step 2: Get internal approval
Contact your organisation’s representative before sending the order.
Step 3: Send the order to the supplier
The supplier will send a delivery receipt back.
Step 4: Have the delivery receipt signed
The delivery and sale are complete with your organisation’s representative signs the delivery receipt.
Reviewed 20 May 2021