This closed panel offers 5 suppliers for buying Apple and Chrome devices, desktop computers, mobility devices, 2-in-1 devices and notebook computers.
Lead agency: Department of Government Services
Conditions of use: Mandatory
Contract reference number: DPC-SPC-01-2018
Arrangement type: Closed panel
Start date: 1 November 2018
End date: 30 October 2023
Key benefits of this contract are:
- benchmark pricing for desktops and notebooks
- single written quote before buying
- flexible contract arrangements
- online supplier portals
- provides leasing as an option with pre-negotiated leasing terms and agreements
- provides Desktop-as-a-Service as an option
- addresses the government's Social Procurement Framework by providing supplier key performance indicators against each framework objective.
This contract covers the following computer goods and services.
- apple devices
- iMac, Mac Pro, Macbook Pro, Macbook Air and iPad devices (suppliers include Computers Now and ASI Solutions)
- chrome devices
- Chromebox and Chromebook devices (suppliers include Acer and HP PPS Australia)
- Desktop computers
- standard and high-end desktops – each comes with a mouse, screen and keyboard (suppliers include Acer, Dell and HP PPS Australia)
- mobile location devices
- entry-level, standard or high-end devices – all products come with the accessory options listed in the hardware catalogue (suppliers include Acer, Dell, HP PPS Australia, Computers Now (Samsung and Fujitsu))
- notebook computers
- entry-level, standard, high-end and ultra-mobile computers (suppliers include Acer, Dell and HP PPS Australia)
- 2-in-1 computers
- standard computers (suppliers include Acer, Dell, HP PPS Australia and ASI Solutions (Microsoft)).
These are in the hardware catalogue under each sub-category. If required, buyers can request the category manager to include additional items.
- basic installation: unpacking equipment, setting up equipment and start-up
- extended installation: including installation of additional software or hardware, network connection, data transfer from existing desktop/notebook/two-in-one, updating buyer registers.
- imaging: software imaging services so a software profile can be installed on hardware prior to delivery
- labelling: including the attachment of asset identification labels and recording into a database
- disposal (standard service): removal of all desktops and notebook computers, including quality-assured data security requirements
- take back and disposal service (product stewardship): used when computers need to be destroyed or recycled.
Other optional extras
- additional accidental damage protection and theft insurance
- out-of-hours extended warranty support
- extended warranty service provision (resolution within 4 hours)
- take back and disposal service
- storage of hardware prior to installation.
What's not covered
Android phones and iPhones are not included in the scope of the end user computing contract.
This is a closed panel contract with 5 suppliers.
HP PPS Australia Pty Ltd
How buyers join this contract
Buyers need to request access to the confidential information system to join this contract.
How buyers use this contract
Step 1: Complete a purchase order
Confirm the price with the supplier before filling out the purchase order form. The supplier will return a copy.
Complete an (optional) Customer Service Agreement with selected suppliers, when:
- multiple delivery dates are required
product or service variations / configurations
Step 2: Get approval
Follow local Agency procurement process to seek approval before sending the purchase order.
Step 3: Send the purchase order to the supplier
Send the approved purchase order and (optional) Customer Service Agreement to the supplier.
Step 4: Receive the goods
Follow local Agency procurement process to complete.
Reviewed 12 September 2023