Summary
This closed panel offers 5 suppliers for buying Apple and Chrome devices, desktop computers, mobility devices, 2-in-1 devices and notebook computers.
Lead agency: Department of Government Services
Conditions of use: Mandatory
Contract reference number: DPC-SPC-01-2018
Arrangement type: Closed panel
Start date: 26 October 2018
End date: 25 October 2024
Key benefits
Key benefits of this contract are:
- benchmark pricing for desktops and notebooks
- single written quote before buying
- flexible contract arrangements
- online supplier portals
- provides leasing as an option with pre-negotiated leasing terms and agreements
- provides Desktop-as-a-Service as an option
- addresses the government's Social Procurement Framework by providing supplier key performance indicators against each framework objective.
What’s covered
This contract covers the following computer goods and services.
Computers
- apple devices
- iMac, Mac Pro, Macbook Pro, Macbook Air and iPad devices (suppliers include Computers Now and ASI Solutions)
- chrome devices
- Chromebox and Chromebook devices (suppliers include Acer and HP PPS Australia)
- Desktop computers
- standard and high-end desktops – each comes with a mouse, screen and keyboard (suppliers include Acer, Dell and HP PPS Australia)
- mobile location devices
- entry-level, standard or high-end devices – all products come with the accessory options listed in the hardware catalogue (suppliers include Acer, Dell, HP PPS Australia, Computers Now (Samsung and Fujitsu))
- notebook computers
- entry-level, standard, high-end and ultra-mobile computers (suppliers include Acer, Dell and HP PPS Australia)
- 2-in-1 computers
- standard computers (suppliers include Acer, Dell, HP PPS Australia and ASI Solutions (Microsoft)).
Peripherals
These are in the hardware catalogue under each sub-category. If required, buyers can request the category manager to include additional items.
Installation
- basic installation: unpacking equipment, setting up equipment and start-up
- extended installation: including installation of additional software or hardware, network connection, data transfer from existing desktop/notebook/two-in-one, updating buyer registers.
Other services
- imaging: software imaging services so a software profile can be installed on hardware prior to delivery
- labelling: including the attachment of asset identification labels and recording into a database
- disposal (standard service): removal of all desktops and notebook computers, including quality-assured data security requirements
- take back and disposal service (product stewardship): used when computers need to be destroyed or recycled.
Other optional extras
- additional accidental damage protection and theft insurance
- out-of-hours extended warranty support
- extended warranty service provision (resolution within 4 hours)
- take back and disposal service
- storage of hardware prior to installation.
What's not covered
Android phones and iPhones are not included in the scope of the end user computing contract.
Supplier details
This is a closed panel contract with 5 suppliers.
Acer
Contact name: Stephanie Dimopoulos
Mobile: 0416 055 309
Email: stephanie.dimopoulos@acer.com
Dell
Contact name: Preyline Milne
Phone: 02 8972 5775
Email: Preyline.Milne@dell.com
Contact name: Cameron Rose
Mobile: 0413 807 807
Email: Cameron.rose@dell.com
HP PPS Australia Pty Ltd
Contact name: Matthew O’Dwyer
Mobile: 0409 913 104
Email: matthew.odwyer@hp.com
Contact name: Leon Jones Masilamani
Phone: 0481 458 333
Email: leon.jones.masilamani@hp.com
Computers Now
Contact name: Dean Simpson
Mobile: 0437 888 968
Email: dean.simpson@compnow.com.au
Contact name: Andrew Charles
Mobile: 0412 035 098
Email: andrew.charles@compnow.com.au
ASI Solutions
Contact name: Jason Eaton
Mobile: 0416 162 069
Email: jeaton@asi.com.au
Contact name: Chris Thomas
Mobile: 0450 957 610
Email: cthomas@asi.com.au
How buyers join this contract
Buyers need to request access to the confidential information system to join this contract.
Access confidential information
Buyers follow this process to access confidential information.
How buyers use this contract
Step 1: Complete a purchase order
Confirm the price with the supplier before filling out the purchase order form. The supplier will return a copy.
Complete an (optional) Customer Service Agreement with selected suppliers, when:
- multiple delivery dates are required
- complex orders
- product or service variations / configurations
- special requirements
Step 2: Get approval
Follow local Agency procurement process to seek approval before sending the purchase order.
Step 3: Send the purchase order to the supplier
Send the approved purchase order and (optional) Customer Service Agreement to the supplier.
Step 4: Receive the goods
Follow local Agency procurement process to complete.
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