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Banking and financial services contract

This contract covers transactional banking, customer payment services and corporate purchasing cards.

Summary

This contract covers transactional banking, customer payment services and corporate purchasing cards.

Lead agency: Department of Treasury and Finance

Conditions of use: Mandatory

Contract reference number: SS-10-2010

Arrangement type: Sole supplier

Start date: 1 October 2011

End date: 30 September 2021

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Key benefits

Key benefits of this contract are:

  • competitive rates for day to day banking services
  • access to 195 Westpac branches and Australia Post centres
  • same day value for deposits received through Australia Post before 3.45pm
  • Visa card reporting functionality and compliance management service
  • a single point of contact for contract enquiries and issues
  • continued investment in product development
  • efficient cash management facilities.

What’s covered

The contract provides the following banking and financial services:

Module 1 – Transactional banking

This module includes the following services:

  • receivables
  • deposits
  • merchant services
  • Bpay
  • payables
  • cheques
  • EFT
  • payments
  • general banking
  • account and cash management
  • electronic banking.

Module 2 – Customer payment services

This module includes the following services:

  • over the counter payments
  • customer internet payments
  • telephone payments
  • lockbox services.

Module 3 – Corporate purchasing card

This module includes the following services:

  • Visa card services
  • support services
  • expense management system.

For lost or stolen cards and emergency assistance, cardholders can contact the Corporate Card Contact Centre on 1300 650 107.

Supplier details

Westpac Banking Corporation

Address: Level 7  150 Collins Street Melbourne VIC 3000

Contact Name: Felix Rosman

Title: Head of Public Sector Victoria

Mobile0419 238 179

Emailfelix.rosman@westpac.com.au

How buyers join this contract

To join this contract and access more information: 

How buyers use this contract

Rules of use for this contract apply

Anyone using this contract must follow the rules of use.

Process for corporate cards

To request a corporate card under this contract you must:

  • get approval from your agency
  • contact Westpac to ask for the process to start
  • read the terms and conditions in the contract, including the Cardholder Conditions of Use.

Westpac will then:

  • create your profile for your organisation
  • send the corporate card to your administrator
  • send the PIN to them separately.

Read the key contract terms and details including the pricing schedule in the contracts portal.

Corporate card security

Cardholder payments data is protected by the Payment Card Industry Data Security Standards. This is the data security standard mandated by Visa and MasterCard.

As a user of this contract you must:

  • make sure your business complies with the Payment Card Industry Data Security Standards (Westpac will tell you the level of security required)
  • complete the Payment Card Industry Data Security Standards accreditation program. You must do this within 3 months of starting to use the merchant facility, or within 3 months of notification to do this
  • supply Westpac with full details of your web hosting provider, shopping cart, SSL provider and expiry date of the SSL certificate
  • supply details of all service providers you engage with for credit card payments, including their compliance with Payment Card Industry Data Security Standards.

Department contract managers

Contact your Department or agency contract manager for information about this contract.

Department Department representative
State Revenue Office

procurementsro@sro.vic.gov.au

Department of Transport

dot.procurement@transport.vic.gov.au

Department of Environment, Land, Water and Planning

cash.management@delwp.vic.gov.au

Department of Health and Human Service

DHS.CashManagement@dhhs.vic.gov.au

Department of Justice and Community Safety

cash.management@justice.vic.gov.au

Department of Premier and Cabinet

Department of Treasury and Finance

DTF-purchasing.support@dtf.vic.gov.au

Victoria Police

FSD-CASHMANAGEMENT-MGR@police.vic.gov.au

Reviewed 17 June 2021

Buying for Victoria

Primary contact:

Banking SPC Category Manager Department of Treasury and Finance

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