Overview
The eServices register moved to a new contract on 1 July 2025.
The new contract combines the previous eServices and IT infrastructure contracts into a single contracting framework.
Prior to making this change, we consulted with many buyers and suppliers and found that the existing eServices contracts no longer met the needs of a changing technology landscape or the way government now procures IT goods and services.
Improvements were made to the contract in response to buyer and supplier feedback. Engagement with businesses will be easier, thanks to simplified contracting terms and flexible terms for software. Buyers will can now choose between a Short and Long Form Contract.
All procurements released to market after 1 July 2025 must now use the new contract.
The new contract documents are below.
The benefits of the new contract are:
- The contract is easier to read, and features simplified and standardised terms and conditions.
- The contract now covers software licenses and provides flexibility to include suppliers’ end user licensing agreements (EULA).
- The IT product scope has been extended to include all information and communication technology hardware.
- New GenAI and probity provisions have been included.
- Agile methodology is now supported.
- The contract has been reviewed and certified under the Unfair Contract Terms scheme.
The new contract documents include:
- The Deed of Registration, which suppliers will need to sign to confirm eServices register membership.
- The Short Form Contract, which is appropriate for low risk and/or low complexity procurements under the value of $1 million. This is shorter and simpler to use.
- The Long Form Contract, which is appropriate for high risk and/or complex procurements over the value of $1 million. This contains additional protections for projects that are higher risk
- The eServices Schedules, which cover the ICT goods and services scope of the eServices register.
- A new, easy-to-use ordering document to replace the contract variable document.
More information about the new contract can be found in the fact sheets:
Updated