Electricity contract - small sites

This contract provides electricity to sites using less than 40MWh per year.


This contract provides electricity to small and medium sites using less than 40MWh per year. This includes renewable energy certificates, along with supplying new sites.

Lead agency: Department of Government Services

Conditions of use: Mandatory

Contract reference number: SS-04-2018

Arrangement type: Sole supplier

Start date: 01 January 2019

End date: 30 June 2025

Key benefits

Key benefits include:

  • fixed commodity tariffs
  • consolidated and electronic billing
  • cost-efficient energy in a volatile wholesale market
  • the ability to add new sites, subject to conditions.

What’s covered

This contract covers main areas of retail electricity supply services:

  • electricity supply for small and medium enterprise, and residential sites, using less than 40 MWh per year
  • the ability to add new sites
  • a percentage of total energy from green power sources (5%, 10%, 20%, 25%, 50%, 75% and 100%) of green power
  • service in line with policies to reduce greenhouse gas emissions.

Supplier details

This contract is a sole supplier arrangement with AGL:

AGL Sales

AGL: 090 538 337

Address: 699 Bourke Street, Melbourne, VIC 3000

Website: www.agl.com.au

Customer Support Phone: 1300 793 447

Customer Support Email: vicgov@agl.com.au

How buyers join this contract

Buyers need to request access to the confidential information system to join this contract.

How buyers use this contract

See About goods and services contracts to understand which Agencies must use this contract and which entities may be eligible to use this contract.

To determine eligibility, contact the Energy team.

Step 1: Seek internal approval

Check to see if internal approval is required to use this contract.

Step 2: Complete the roll-in form

Complete the roll in form based on the site’s annual consumption. Site connection must align with the contracted supplier based on estimated or historical consumption.

Roll in Notice - Electricity - Small sites
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Step 3: Submit the roll in form and confirm eligibility

Email the roll in form to the small sites electricity team. The category manager will review the form and confirm the entities eligibility.

If approved, the category manager will send the roll in form to the supplier and notify the buyer.

Step 4: Supplier to contact approved Agency

Allow up to 10 business days from submission of the roll in form for the supplier to provide connection to the site. The supplier will confirm to the buyer when connection has been established.