This contract offers security services, including static guarding, patrolling, mail scanning and alarm response.
Lead agency: Department of Government Services
Conditions of use: Mandatory
Contract reference number: SS-02-2017
Arrangement type: 5 suppliers
Start date: 1 February 2018
End date: 31 July 2024
Key benefits of this contract include:
- flexibility to cover your security requirements
- a wide range of security services
- supplier choice and competition through a panel arrangement
- the no less favourable mechanism to protect the pay and conditions of security workers.
This contract covers these main areas of security:
Employment of a security officer at a specified post for a specified period. Static guarding duties include:
- monitoring and controlling entry of personnel and/or vehicles to a site
- concierge/reception duties
- producing and issuing passes to authorised personnel
- searching personnel and their belongings (and operating equipment to conduct searches)
- guarding gates
- inspecting vehicles
- giving directions to people
- answering telephones
- recording times of entry and exit of visitors
- responding to routine and emergency incidents
- on-site and off-site control room operations
- operating, close circuit television (CCTV)
- fire panels/systems, alarm systems and attending incidents
- fire warden/chief fire warden duties.
- a mobile security officer to patrol sites, on foot or by vehicle
- a physical presence to deter crime, and watching for safety and security.
Patrols can lock up in the evening and open up in the morning. Patrols can inspect doors, windows and gates for signs of unauthorised entry.
Mail scanning includes inspecting and scanning mail or parcels on delivery. Only trained security can scan and inspect, as scanning requires the use of specialist equipment.
Alarm response includes security officers response to any alarm activation notified to them.
Other security services
Other security services include the following:
Corporate events are special events held at a Government site that may need security. Functions and events may occur at any time, can be infrequent and be on weekends or public holidays.
Security can cover remote sites located anywhere up to the borders of Victoria. It can include patrolling perimeters or monitoring sites for safety and security.
Crowd control events
Security for a planned event, held in a building or series of buildings or an area of defined open land. This includes general shows, fairs, concerts, sporting events and public events.
Security services provided on call when urgently required.
This contract has supplier arrangement with these 5 suppliers:
G4S Custodial Services Pty Ltd
ABN: 37 050 069 255
Address: Level 4/616 St Kilda Road Melbourne VIC 3004
Contact name: Neonie Colls
Role: Director Justice Operations
Mobile: 0438 364 763
MSS Security Pty Ltd
ABN: 29 100 573 966
Address: Level 2/63-79 Parramatta Road Silverwater NSW 2128
Contact Name: Jamie Adams
Role: General Manager VIC/TAS
Phone: 03 8379 5959
Mobile: 0401 776 228
National Protective Services Pty Ltd
ABN: 49 007 009 261
Address: Suite 5/186-202 York Street South Melbourne VIC 3205
Contact Name: Rachaell Saunders
Role: Chief Executive Officer
Phone: 03 9690 4711
Mobile: 0429 948 131
SECUREcorp (Victoria) Pty Ltd
ABN: 27 108 335 324
Address: 11 Compark Circuit Mulgrave VIC 3170
Contact Name: Natalie Vinaev
Role: National Director, Strategic Development
Phone: 03 8527 8888
Mobile: 0411 169 585
Wilson Security Pty Ltd
ABN: 90 127 406 295
Address: Level 3/235 St George Terrace Perth WA 6000
Contact Name: Greg Watson
Role: General Manager Regional Operations
Phone: 03 9936 3413
Mobile: 0476 103 423
How buyers join this contract
Buyers need to request access to the confidential information system to join this contract.
How buyers use this contract
Anyone using this contract must follow the rules of use.
Step 1: Identify the security services you need
Advise the category manager by email of the intention to use this panel.
Confirm scope of the requirement, following local Agency processes.
Step 2: Get internal approval to use a panel supplier
Get all necessary financial and process approvals according to local Agency procurment policy.
Step 3: Prepare a statement of work and request for quote
Create a statement of works, including:
- a work schedule showing hours of work, days of work and shift pattern
- description of the required security services
- technical requiremnts
- start date and estimated duration of the engagement.
Step 4: Prepare a request for quote
Complete the request for quote template located in the confidential information
The template must be used for any engagement with a supplier on this contract.
If seeking to transfer a current contract, include the current pay and conditions for security workers in the pricing template to meet the no less favourable requirement.
Send the statement of works and the request for quote including the pricing template to the panel suppliers.
It is recommended that all panel members are approached to ensure prices are competitive.
Step 5: Evaluate potential supplier reponses
Conduct an assessment of supplier responses, considering:
- risk management
- social procurement
If applicable, consider the no less favourable rule. To understand this rule, email the category manager.
Consider interviewing suppliers to check which supplier best meets the Agency’s needs.
During supplier interviews, discuss the statement of work and request for quote. Make sure to comply with probity requirements.
Step 6: Select the supplier and get internal approvals
Follow local Agency process to gain approval for the selected supplier.
Step 7: Create a purchase order contract
Create a purchase order conract, using the provided template. Do not use another template. The purchase order contract template is in the confidential .
A purchase order contract must include:
- the full operational needs for the security services
- a signature from the purchaser and the successful supplier
- the security staff pay and conditions that meet the no less favourable requirement (where applicable)
- make sure you meet all internal processes, for example accounting requirements
Provide a copy of the completed purchase order contract by emailing the category manager.
Any use of a subcontractor must be approved by the category manager and buyer.
Step 1: The Service provider completes the Notice of intent to engage subcontractor form.
Step 2: The Service provider sends the Notice of intent to engage subcontractor form to the buyer for approval.
Step 3: The buyer decides.
- If approved, the buyer signs the form and returns it to the Service provider.
- If rejected, the buyer advises the Service provider that the request is rejected.
Step 4: The Service provider completes the Subcontractor proposal form
The Service provider sends the Notice of Intent and the Subcontractor Proposal form, along with supporting documentation to the category manager for approval.
Step 5: The category manager decides.
- If approved, the category manager signs the Subcontractor proposal form indicating approval and returns all forms to the buyer.
- If rejected, the category manager will indicate the decision on the form, and returns all documents to the buyer.
Reviewed 22 February 2023