Security services contract

• monitoring and controlling entry of personnel and/or vehicles to a site
• concierge / reception duties
• setting and disabling alarms
• producing and issuing passes to authorised personnel
• searching personnel and their belongings (and operating equipment to conduct such searches)
• guarding gates
• inspecting vehicles
• giving directions to people
• answering telephones
• recording times of entry and exit of visitors
• conducting escort duties within the site
• responding to routine and emergency incidents
• fire warden/chief fire warden duties.

• a mobile security officer to patrol sites, on foot or by vehicle
• a physical presence to deter crime or monitor for safety and security
• evening lock-up and morning open-up assignments
• inspections of areas for signs of unauthorised entry, damage, theft, or vandalism

Mail and parcel scanning includes inspecting and scanning mail or parcels on delivery.

Only trained security can scan and inspect, as scanning requires specialised equipment.

• monitoring surveillance equipment, CCTV, fire panels/systems, alarm systems and communication systems
• responding to alarms and incidents
• directing patrols to incidents
• controlling vehicle access

Remote alarm monitoring is the off-site monitoring of security systems from a central control room that serves multiple clients.

Remote alarm monitoring is not a mandatory service category and pricing is not included in the SPC ceiling rates. Buyers can use the contract SPC to procure remote alarm monitoring services if suppliers are capable and it fits their needs.

Alarm response includes security officers response to any alarm activation notified to them

Ad hoc security services include the following:

Event security

Event security for special events. Events may occur at any time, can be infrequent and on weekends or public holidays.

Remote locations

Security can cover remote sites located anywhere up to the borders of Victoria. It can include patrolling perimeters or monitoring sites for safety and security.

Crowd control events

Security for a planned event, held in a building or series of buildings or an area of defined open land. This includes general shows, fairs, concerts, sporting events and public events.

Surge

Security services provided on call when urgently required.

ABN: 37 050 069 255

Address: Level 12, 50 Queen Street, Melbourne VIC 3000

Contact name: Patrick Marcinkowski

Role: General Manager

Phone: 0447 259 630

Email: commercial@au.g4S.com or patrick.marcinkowski@au.g4s.com

Alternative contact:

Name: Abhitesh Jindal

Role: Security Manager

Review the buyers guide along with sample forms and all other required documents in the Digital Marketplace.

Ensure the services fall within the General Specification service categories.

Find suppliers with service category capability in the local government area needed using the Geographic Service Capability Matrix available on Digital Marketplace.

Define the scope of work according to internal requirements. Provide as much detail as possible to assist suppliers to prepare their responses and accurately price the services.

Review the risks to security staff and prepare a Risk Management Plan.

The preparation of a Risk Management Plan is an SPC Rule of use.

Request security staff remuneration information from the incumbent security supplier (if any). No Less Favourable provisions ensure security personnel are not disadvantaged by a change in supplier, with their existing pay and conditions protected.

Complete the Service Request form and prepare a draft Service Proposal Purchase Order Contract form along with other supporting documents for your Request for Quote. Both forms, along with sample forms with examples are available from Digital Marketplace.

DGS will review your Request for Quote and approve its release on Digital Marketplace within 5 business days. Please factor this time-frame into your planning to ensure the review period does not reduce the time available for suppliers to prepare their responses.

When the response period closes, evaluate offers ensuring suppliers have submitted:

• The Services Proposal Purchaser Order Contract (and have completed the blank sections of the form)
• A response to the Request for Quote questions
• Pricing

Select a supplier and submit the Services Proposal Purchase Order Contract for category manager review on Digital Marketplace. The Service Proposal Purchase Order Contract must include the mandatory Purchaser Industrial Relations Policy under Section 26 of the form.

The Services Proposal is automatically awarded when the category manager approves.

A Purchase Order Contract is formed when the Buyer and supplier sign the Services Proposal Purchase Order Contract form.

Provide the supplier and security staff with a copy of the Risk Management Plan and equipment or information required for their role.

Meet with the supplier regularly and manage performance.

If needed, vary the terms of the Purchase Order Contract using the Change Proposal.

Supplier notifies the Buyer and category manager of a potential requirement for a subcontractor.

Supplier reviews and assesses:

• capability and capacity to deliver the work
• past performance
• compliance with laws
• compliance with the Portable Long Service Leave scheme
• fair payment of workers

Document and keep a record of the findings.

Supplier obtains and assesses:

• security licenses
• insurance certificates
• credit report to assess financial viability

Supplier ensures there is a valid contract between the subcontractor and the supplier.

Contract must meet the requirements of the State Purchase Contract.

Supplier ensures the subcontractor reviews and understands the requirements and key obligations under the State Purchase Contract and Purchase Order Contract.
Supplier can omit rates.

The following document require signing by the subcontractor, committing them to all rights and obligations arising under the Purchase Order Contract and State Purchase Contract (head agreement).

Supplier completes the Notice of Intent form. The term proposed in the Notice of Intent is the term of the subcontractor engagement.

Supplier submits the following subcontractor information to the Buyer for review and approval:

• Step 3: All mandatory supporting documentation
• Step 4: Copy of the executed contract
• Step 6: Signed Subcontractor Statement of Compliance and Code of Conduct Commitment Letter
• Notice of Intent

Following buyer approval and signing of the Notice of Intent, the supplier completes the Subcontractor Proposal From.

Submit all previous approved buyer documents from Step 7 along with the Subcontractor Proposal Form.

Email: Security services category manager

The category manager will either approve or reject the application. Once the assessment has been completed, the supplier will receive a notification of the outcome.

If successful, it is the supplier’s responsibility to manage the subcontractor in line with supplier’s performance and compliance management processes and the documentation above.

Supplier should meet with the subcontractor to review performance, manage key performance indicators, and verify that subcontractor staff are being paid correctly.