Staffing services contract

The contract covers hiring administration, IT and specialised roles not covered by either admin or IT recruitment.


The staffing services state purchase contract is under evaluation. Applications to join this contract have closed.


A whole of Victorian Government closed panel contract with 8 master vendors. The contract covers hiring administration, IT and specialised roles not covered by either administration or IT recruitment.

Lead agency: Department of Treasury and Finance

Conditions of use: Mandatory

Contract reference number: SS-01-2015

Arrangement type: 8 suppliers

Start date: 01/01/2016

End date: 31/08/2021

Access confidential information

Log in to view confidential commercial details of the contract (Government users only)


Key benefits

The key benefits of this contract are:

  • competitive prices and discounts
  • simple pricing structure
  • simple terms and conditions
  • a choice of 8 master vendors

What’s covered

This contract covers these main areas of staffing services:

  • general administration and clerical roles
  • IT roles
  • specialist roles in professions not covered by administration or IT

Supplier details

This contract has arrangements with these 8 master vendors:

Adecco Australia Pty Ltd (Adecco)

ABN: 91 006 253 336
Address: 16/28 Freshwater Place, Southbank VIC 3006
Contact name: Sally Joy
Role: Manager - Victorian Government Client Solutions Manager
Phone: 03 9954 2440
Mobile: 0437 365 794

Clicks Recruit (Australia) (Clicks)

ABN: 25 348 636 087
Address:  Level 35, 360 Collins Street, Melbourne VIC 3000
Contact name: Tamara Ryf
Role: Regional Manager Key Accounts - VIC & ACT
Phone: 03 9963 4808
Mobile: 0407 860 925

Dixon Appointments Pty Ltd (Dixon)

ABN: 91 161 004 646
Address: Level 2, 303 Collins Street, Melbourne VIC 3000
Contact name: Debbie Chester
Role: Senior Account Manager – Victorian Govt
Phone: 03 9629 9999
Mobile: 0411 957 105

Hays Specialist Recruitment Australia Pty Limited (Hays)

ABN: 47 001 407 281
Address: Level 21, 360 Collins Street, Melbourne VIC 3000
Contact: Hannah Lawson
Role: Account Director
Phone: 03 9604 9598
Mobile: 0438 565 677

Hudson Global Resources (Aust) Pty Limited (Hudson)

ABN: 21 002 888 762
Address: Level 9, 90 Collins Street, Melbourne VIC 3000
Contact name: Byron Ellis
Role: Associate Director
Phone: 03 9623 6523
Mobile: 0472 777 112
Email for admin roles:
Email for IT roles:

Randstad Pty Limited (Randstad)

ABN: 28 080 275 378
Address: Level 7, 525 Collins Street, Melbourne VIC 3000
Contact name: Suria Ward
Role: General Manager Public Sector - Victoria
Mobile: 0407 776 888

Talent International (VIC) Pty Ltd (Talent)

ABN: 62 112 473 819
Address: The Rialto Towers, Level 8, North Tower, 525 Collins Street, Melbourne VIC 3000
Contact name: Chris Mackay
Role: Client Relationship Manager
Phone: 03 9602 4222
Mobile: 0415 305 483

The Trustee for Hoban Recruitment Unit Trust trading as Hoban Recruitment (Hoban)

ABN: 14 571 943 048
Address: Level 35, 360 Collins Street, Melbourne VIC 3000
Contact name: Glen Axiak
Role: National Business Development Manager
Phone: 03 9203 4976
Mobile: 0434 306 088

Master vendors for each staff category

The following file shows which master vendors can be used for each staff category.

Tier 2 suppliers

Master vendors have their own relationships with tier 2 suppliers for specialist candidates. Buyers can request candidates from a tier 2 supplier, but all communication needs to go through the master vendor.

A tier two suppliers list is available in the staffing services user guide.

How buyers join this contract

To join this contract and access more information:

Register as a new buyer for the state purchase contract confidential system (Government users only)

Step 1: Complete the Deed of Confidentiality

Step 2: Seek approval following local agency processes

Step 3: Email the completed confidentiality deed to State Purchase Contract access

Step 4: Category Manager will review the request.  If approved, the signed deed will be returned.  If rejected, an explanation will be provided.

Step 5: If approved, register as a buyer within the confidential system:

Register as a buyer

Step 6: Buyers will receive an email from the confidential system (DTF.APPS).

How buyers use this contract

Anyone using this contract must follow the rules of use.

Note the following administrative guidelines applicable from 1 October 2019:

These guidelines contain updated decision-making and approval requirements for labour hire and professional services use.

Step 1: Create your position description

A position description must include:

  • necessary duties
  • skills and experience needed
  • separately, a key selection criteria for the position

Step 2: Get internal approval to issue a request for quote

Contact your relevant department head for this approval.

Step 3: Create a request for quote and send to that supplier

Make sure you include:

  • any deadlines or milestones
  • the qualifications and experience you need
  • the duration of the employment
  • the services you need
  • security
  • background checks
  • identity documentation if needed
  • position description
  • key selection criteria
  • departmental contact

Make sure you only contact the master vendor for the type of candidate you need. As a general rule, get quotes from multiple vendors for quotes with higher costs and more complexity.

Step 4: Create a purchase order

Once the master vendor provides several candidates, pick the best and fill out the Staffing Services purchase order form.

Then, contact the unsuccessful master vendor/s.

Continue with the engagement following your department’s internal guidelines.

Department contract managers

Contact your organisation contract manager if you have any questions about this contract.

Department Department representative/s contact details
Department of Jobs, Precincts and Regions

Strategic Procurement Specialist

Department of Transport

Strategic Procurement Specialist

Department of Education and Training

Procurement Specialist

Department of Environment, Land, Water and Planning

Category Manager, Procurement

Department of Health and Human Services

Manager, Procurement Management

Department of Justice and Community Safety

Project Officer

Department of Premier and Cabinet

Manager, Recruitment and Employee Experience

Department of Treasury and Finance

HR Co-ordinator

Victoria Police

Category Manager, Corporate Support

Court Services Victoria
Category Manager
Public Transport Victoria

Procurement Governance Manager


Recruitment Business Partner

Reviewed 18 June 2021

Buying for Victoria

Primary contact

Staffing Services SPC Category Manager Department of Treasury and Finance

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