Summary
This contract provides telecommunication services across 4 towers: data and internet, mobility, fixed voice and unified communications and contact centre services.
Lead agency: Department of Government Services
Conditions of use: Mandatory
Arrangement type: 23 suppliers
Start date: 17 December 2021
End date: The telecommunication services head agreement is evergreen (in an evergreen contract, the parties agree that the contract rolls over automatically until one party gives notice to terminate the contract)
Key benefits
- best value and the latest technology
- high levels of service
- high-quality infrastructure
- state-wide coverage.
What’s covered
This contract covers the following main areas of telecommunications services.
Data and Internet services
- secure and reliable data and internet and internet-based services across Metropolitan, Regional and Rural Victoria, and other locations within Australia
- managed data services (e.g. routers, edge devices, WAN optimization)
- associated professional advisory services.
Fixed Voice services
- reliable and secure incoming and outgoing call services
- design, installation and management of network infrastructure
- fixed services including local, interstate, international, calls to mobiles, calls to satellite services and calls to inbound services
- conferencing services (voice, web and video)
- associated professional advisory services.
Mobility services
- reliable, secure and scalable connectivity
- satellite voice and data services
- mobility Devices
- managed Mobility Services
- SMS Broadcast (Gateway) Services
- Mobile Device Management (MDM)
- associated professional advisory services.
Unified communications and Contact Centre services (Note: This is a qualification tower only)
- unified communications services
- telephony services
- mobile telephony services
- contact centre services including call recording, WFM, analytics, etc
- associated hardware (handsets, headsets and conferencing system)
- associated professional advisory services.
Supplier details
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Australia's Academic Research Network (AARNet) Pty Ltd
ABN: 54 084 540 518
Address: PO Box 5519 Chatswood NSW 1515
Website:
Contact name: Alicia Kuan
Role: Customer Relations Manager (VIC, SA, TAS)
Phone: 0437 162 462
Email: alicia.kuan@aarnet.edu.auAGC Networks (Black Box Technologies Australia Pty Ltd)
ABN: 29 110 810 298
Address: Ground Floor, 123 Epping Road, North Ryde NSW 2113
Website:
Contact name: Tony Cotterill
Role: Associate Vice President - Sales
Phone: 0412272979
Email: Tony.Cotterill@BlackBox.comAussie Broadband Ltd
ABN: 29 132 090 192
Address: 3 Electra Avenue, Morwell VIC 3840
Website:
Contact name: Andy Cameron
Role: Enterprise Business Development Manager
Phone: 0423 579 200
Email: andy.cameron@team.aussiebroadband.com.auBendigo Telco Ltd
ABN: 88 089 782 203
Address: Innovation Court, Kennington VIC 3550
Website:
Contact name: Matthew Quin
Role: Account Manager
Phone: 03 5454 5019
Email: matthew.quin@bendigotelco.com.auCentorrino Tech
ABN: 83 606 931 524
Address: 640-642 Sydney Road, Coburg VIC 3058
Website:
Contact name: Domenico Garfi
Role: Chief Revenue Officer
Phone: 0422 779 077
Email: dgarfi@ct.com.auComscentre Pty Ltd
ABN: 76 104 092 364
Address: 111 Ferrars Street, South Melbourne, Victoria, 3205
Website:
Contact name: Cameron Quilty
Role: Chief Revenue Officer
Phone: 0401 261 947
Email: cameron.quilty@orro.groupDatacom Systems Au Pty Ltd
ABN: 39 135 427 075
Address: Level 11, 2MQ 697 Collins Street, Melbourne VIC 3008, Australia
Website:
Contact name: Rob Arizanov
Role: Business Development Execuitve
Phone: 0481 104 535
Email: rob.arizanov@datacom.com.auGlobal Speech Networks Pty Ltd (GSN)
ABN: 35 099 211 542
Address: 8/636 St Kilda Road Melbourne Vic 3004
Website:
Contact name: Arthur Harris
Role: GM – Sales
Phone: 0449 645 550
Email: arthur.harris@gsn.com.auLogicalis Australia Pty Ltd
ABN: 95 091 623 326
Address: 79 Swan Street, Richmond VIC 3121
Website:
Contact name: Jim Zelener
Role: Public Sector Lead
Phone: 0409 738 779
Email: Jim.Zelener@au.logicalis.comMy Net Fone (MNF Enterprise Services) Australia Pty Ltd
ABN: 73 109 571 285
Address: Level 4/580 George St, Sydney NSW 2000
Website:
Contact name: Greg Round
Role: Head of Enterprise and Government
Phone: 0434 033 114
Email: greg.round@mnfgroup.limitedNEC Australia Pty Ltd
ABN: 86 001 217 527
Address: Level 11, 717 Bourke Street, Docklands VIC 3008
Website:
Contact name: Wilma Weaver
Role: Senior Manager Customer Success – Vic/Tas Region
Mobile: 0448 697 781
Email: wilma.weaver@nec.com.auNTT Australia Pty Ltd
ABN: 65 003 371 239
Address: Level 21, 35 Collins Street, Melbourne, Vic 3000
Website:
Contact name: Mark Bouwman
Role: Account Manager Victorian Government
Phone: 0438 702 115
Email: mark.bouwman@global.nttOptus Networks Pty Ltd
ABN: 92 008 570 330
Address: 1 Lyonpark Road, Macquarie Park NSW 2113 Australia
Website:
Contact name: Manish Chandan
Role: Sales Manager - VIC Government
Phone: 0432 646 176
Email: Manish.Chandan@optus.com.auPivotel Satellite Pty Ltd
ABN: 81 099 917 398
Address: 75 Nerang St Southport Qld 4215
Website:
Contact name: Paul Kubat
Role: National Business Development Manager
Phone: 0414 654 123
Email: paul.kubat@pivotel.com.auPremier Contact Point Pty Ltd
ABN: 25 639 746 464
Address: Level 11, 501 Swanston Street, Melbourne VIC 3000
Website:
Contact name: Steve Fitzgerald
Role: National Sales Manager
Phone: 1300 85 11 11
Email: Sales@premiercontactpoint.com.auQPC Australia
ABN: 16 007 335 122
Address: Callscan Australia Pty Ltd (trading as QPC Australia). Waterman Business Centres, Suite 1, Level 2 UL/40, 1341 Dandenong Road, Chadstone VIC 3148 Australia
Website:
Contact name: Steve French
Role: Account Executive
Phone: 0434 960 420
Email: steve.french@qpc.comSpeedcast Australia Pty Ltd
ABN: 28 159 524 553
Address: Unit 4F, Level 1, 12 Lord St, Botany, NSW 2019
Website:
Contact name: Phill Proud
Role: Sales Manager
Phone: 0435 820 077
Email: phillip.proud@speedcast.comStar21 Pty Ltd
ABN: 49 087 559 150
Address: 45 Church Street. Abbotsford. Victoria. 3067
Website:
Contact name: Chris Robertson
Role: Head of ICT Sales
Phone: 0428 017 058
Email: chrisr@star21.com.auTelestar Communications (ID-Plate Pty Ltd)
ABN: 65 080 361 388
Address: Level 6, 117 York St, Sydney, NSW 2000
Website:
Contact name: Peter Gibson
Role: Senior Service Manager
Phone: 0410 536 006
Email: peter.gibson@telestar.com.auTelstra Limited
ABN: 64 086 174 781
Address: 242 Exhibition Street Melbourne VIC 3155
Website:
Contact name: Doreen Tsalkos
Role: General Manager, Vic/Tas State Government
Phone: 0408 386 671
Email: doreen.tsalkos@team.telstra.comTPG Network Pty Ltd
ABN: 85 003 064 328
Address: Level 1, 177 Pacific Highway, North Sydney NSW 2060
Website:
Contact name: Con Carnovale
Role: Victorian Government Account Manager
Phone: 03 9811 0081
Mobile: 0415 546 565
Email: Con.Carnovale@tpgtelecom.com.auVERNet Pty Ltd
ABN: 18 112 005 302
Address: Address: Level 7, 564 St Kilda Road, Melbourne 3004, Victoria
Website:
Contact name: Cecil A.Triegaardt
Role: Business Development Manager
Phone: 0410 600 204
Email: cecil.triegaardt@vernet.com.auVocus Pty Ltd
ABN: 78 127 842 853
Address: Level 10, 452 Flinders Street, Melbourne VIC 3000
Website:
Contact name: Rodney Pratt
Role: Operations Manager – Government, State, Territory and Local
Phone: 0466 974 419
Email: Rodney.Pratt@vocus.com.au
Suppliers assigned to services towers
-
A supplier can only provide services to the service tower it is assigned to.
Data and Internet services
- AARNet
- Aussie Broadband
- Centorrino Tech
- Comscentre
- Datacom Systems
- Logicalis
- Optus Networks Pty Ltd
- Telstra Corporation Limited
- TPG Network
- VERNet
- Vocus Pty Ltd
Mobility services
- Bendigo Telco
- Optus Networks Pty Ltd
- Pivotel
- Star 21
- Speedcast
- Telestar
- Telstra Corporation Limited
- TPG Networks
Unified Communication and Contact Centre services
- AGC Networks
- Centorrino Tech
- Comscentre
- Datacom Systems
- GSN
- Logicalis
- MNF Enterprise Services
- NEC Australia Pty Ltd
- NTT Australia
- Optus Networks Pty Ltd
- Premier Contact Point
- QPC Australia
- Star 21
- Telstra Corporation Limited
- Vocus Comms
Fixed Voice services
- MNF Enterprise Services
- Optus Networks Pty Ltd
- Telstra Corporation Limited
- TPG Networks
How buyers join this contract
Buyers need to request access to the confidential information system to join this contract.
How buyers use this contract
Buyers must follow the rules of use.
Step 1: Find the supplier for the services you need
Each supplier specialises in one or more areas. Choose the right supplier for the services required.
Step 2: Complete a purchase order form
Buyers must raise a purchase order. Complete the purchase order form by:
- listing all the services required
- name of the supplier
- sign and witness.
Send the complete purchase order form to the supplier.
Buyers can contact the selected supplier for assistance to complete the purchase order.
A single purchase order can be used for multiple services. Buyerscan elect to purchase multiple services. This can be done by issuing a sub sequence purchase order number for example AARN0001-1, AARN0001-2.
Reviewed 15 May 2023