Summary
This contract offers buying and maintaining printer hardware and software, management, services and reporting.
Lead agency: Department of Government Services
Conditions of use: Mandatory
Contract reference number: DPC-ICT-02-2019
Arrangement type: Closed panel
Start date: 1 January 2020
End date: 31 December 2023
Key benefits
The key benefits of this contract are:
- lower total cost for printing
- the ability to print anywhere
- security
- higher service quality
- Social Procurement Framework and Local Jobs First policy have been implemented
What’s covered
This contract covers these main areas of printing management and services:
Hardware
- buying and services for existing print devices
- printers (black & white and colour), multifunctional devices and printers which integrate either one or all of the following functions:
- scan
- copy
- facsimile
- service and support for multiple devices and printers in a network
- installations, moves, additions, changes and disposals
- installation of ‘fit for purpose’ devices, with consumables and maintenance
Software
- software to track billing, maintenance and managed print solutions
- support and service for all devices and software
- consolidated invoices with supporting data
- pull printing (FollowMe printing), 'secure scan' and other management, tracking and invoice tools
- audits and discovery to get a detailed fit for purpose proposal
- reporting on spending and management
- any other services that are agreed to
Supplier details
This contract has 5 suppliers:
Canon Australia
Name: Canon Australia Pty Ltd
ABN: 66 005 002951
Address: Building 1 Unipark 195 Wellington Road Clayton VIC 3168
Website:
Contact name: Paul Chodziesner
Role: Sales Manager
Phone: 03 8585 8585
Mobile: 0414 956 359
Email: Paul.Chodziesner@canon.com.au
Fujifilm Business Innovation Australia
Name: Fujifilm Business Innovation Australia Pty Ltd
ABN: 63 000 341 819
Address: 588A Swan Street Burnley VIC 3121
Website:
Contact name: Dan Maher
Role: Manager Government Education Health
Phone: 03 9246 3000
Mobile: 0403 243 808
Email: daniel.maher.tg@fujifilm.com
Konica Minolta
Name: Konica Minolta Business Solutions Australia Pty Ltd
ABN: 50 001 065 096
Address: Level 2 441 St Kilda Road Melbourne VIC 3004
Website:
Contact name: Robert Hornak
Role: Sales Manager
Phone: 03 8699 0735
Mobile: 0402 513 602
Email: robert.hornak@konicaminolta.com.au
Kyocera Australia
Name: Kyocera Document Solutions Australia Pty Ltd
ABN: 77 003 852 444
Address: Level 4 695 Burke Road Camberwell VIC 3124
Website:
Contact name: Craig Gardiner
Role: Strategic and Major Accounts Manager
Phone: 03 8844 6655
Mobile: 0439 255 000
Email: craig.gardiner@dau.kyocera.com
Lexmark Australia
Name: Lexmark International (Australia) Pty Ltd
ABN: 86 050 148 466
Address: 80 Dorcas Street South Melbourne VIC 3205
Website:
Contact name: Rory O’Dowd
Role: Executive Account Manager
Phone: 03 9473 3127
Mobile: 0416 029 657
Email: rory.odowd@lexmark.com
How buyers join this contract
Buyers need to request access to the confidential information system to join this contract.
How buyers use this contract
Buyers using this contract must follow the rules of use:
Step 1: Get internal approval
Contact your organisation representative for internal policies and the relevant approval.
Step 2: Provide a list of requirements to supplier(s)
Share a specific number of requirements. For example, maximum print levels, ‘pull printing’, secure printing.
Step 3: Discovery process
Arrange audits and discovery with the supplier(s) to get a detailed fit for purpose proposal.
Step 4: Accept proposal
Confirm the final specification and order detail by completing the Customer Service Agreement - Agreement for the Supply of Multifunction Device and Printer Services with the selected supplier.
Step 5: Complete a purchase order form
Complete the Purchase Order for the supply of multifunction device and printer services and forward to supplier.
Reviewed 03 April 2023