Salesforce contract

This contract offers marketing, analytics, cloud, commerce and sales services.

Summary

This contract offers marketing, analytics, cloud, commerce and sales services.

Lead agency: Department of Government Services

Conditions of use: Non-mandatory

Contract reference number: SPC 2017-20

Arrangement type: Sole supplier

Start date: 1 February 2020

End date: 30 April 2024

Key benefits

Key benefits include:

  • value for money
  • simple process for using Salesforce cloud services
  • standard contract terms

What’s covered?

This contract covers the following services:

  • sales
  • service
  • marketing
  • community
  • analytics
  • commerce

Supplier details

Salesforce

ABN: 91 109 182 989
Address: 55 Collins St, Melbourne VIC 3000
Website: www.salesforce.com
Contact name: Larry Williams
Role: State Director
Mobile: 0410 344 133
Email: larry.williams@salesforce.com

How buyers join this contract

Buyers need to request access to the Digital Marketplace to join this contract.

How buyers use this contract

Buyers must follow the rules of use:

Step 1: Find the products you need

Get contract and pricing information through the Digital Marketplace

Step 2: Do a risk analysis

Think about the data you need to put in the Salesforce platform, and make reference to the Victorian Protective Data Security Framework. A guide for certifications is available in the contracts portal.

Step 3: Conduct a price review

Use the contract and pricing information through the Digital Marketplace to identify the overall cost of the products you need.

Step 4: Get approval

Follow local Agency procurement process to get financial approval.

Step 5: Submit purchase order

When your proposal is approved, create a purchase order in the Digital Marketplace.

Send the completed purchase order to Salesforce.

When the purchase order is accepted, Salesforce will sign the purchase order and return a copy.

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