This contract offers marketing, analytics, cloud, commerce and sales services.
Lead agency: Department of Premier and Cabinet
Conditions of use: Non-mandatory
Contract reference number: SPC 2017-20
Arrangement type: Sole supplier
Start date: 1 February 2020
End date: 31 January 2024
Key benefits include:
- value for money
- simple process for using Salesforce cloud services
- standard contract terms
This contract covers the following services:
How buyers join this contract
Buyers need to request access to the confidential information system to join this contract.
How buyers use this contract
Buyers must follow the rules of use:
Step 1. Write what you need
Create a list of:
- any needs you have
- the Salesforce products that match them
Step 2. Do a risk analysis
Think about the data you need to put in the Salesforce platform, and make reference to the Victorian Protective Data Security Framework. A guide for certifications is available in the contracts portal.
Step 3. Get cost estimates
Use the price list to identify the overall cost of the products you need.
Step 4. Get the necessary approvals
Follow your organisation’s internal processes to get financial approval.
Step 5. Start the procurement
When your proposal is approved, create a purchase order and send to Salesforce. When the purchase order is accepted, Salesforce will sign the purchase order and return a copy.
Reviewed 30 November 2022