Summary
This contract offers marketing, analytics, cloud, commerce and sales services.
Lead agency: Department of Government Services
Conditions of use: Non-mandatory
Contract reference number: SPC 2017-20
Arrangement type: Sole supplier
Start date: 1 February 2020
End date: 30 April 2024
Key benefits
Key benefits include:
- value for money
- simple process for using Salesforce cloud services
- standard contract terms
What’s covered?
This contract covers the following services:
- sales
- service
- marketing
- community
- analytics
- commerce
Supplier details
Salesforce
ABN: 91 109 182 989
Address: 55 Collins St, Melbourne VIC 3000
Website: www.salesforce.com
Contact name: Larry Williams
Role: State Director
Mobile: 0410 344 133
Email: larry.williams@salesforce.com
How buyers join this contract
Buyers need to request access to the Digital Marketplace to join this contract.
Access the Digital Marketplace
Government users can register for access to the Digital Marketplace.
How buyers use this contract
Buyers must follow the rules of use:
Step 1: Find the products you need
Get contract and pricing information through the Digital Marketplace
Step 2: Do a risk analysis
Think about the data you need to put in the Salesforce platform, and make reference to the Victorian Protective Data Security Framework. A guide for certifications is available in the contracts portal.
Step 3: Conduct a price review
Use the contract and pricing information through the Digital Marketplace to identify the overall cost of the products you need.
Step 4: Get approval
Follow local Agency procurement process to get financial approval.
Step 5: Submit purchase order
Following internal approval, send the completed purchase order to Salesforce.
When the purchase order is accepted, Salesforce will provide a copy of the signed purchase order contract.
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