Contract details
Microsoft Licensing Solution Provider
This contract provides the terms for the provision, delivery and support of Microsoft software.
Lead agency: Department of Government Services
Conditions of use: Mandatory
Contract reference number: DPC-ICT-01-2019
Arrangement type: Sole supplier
Start date: 30 June 2016
End date: 30 September 2026
Microsoft Enterprise Agreement
This contract outlines the prices of Microsoft services.
Lead agency: Department of Government Services
Conditions of use: Non-mandatory
Contract reference number: DPC-ICT-04-2020
Arrangement type: Sole supplier
Start date: 1 April 2020
End date: 31 March 2026
Using this contract
The process to procure Microsoft products and licenses involves 2 contracts.
Eligible buyers will be granted access to both contracts.
For new entities looking to procure Microsoft products, please contact the Category Manager to confirm eligibility to use the contracts.
What’s covered
Microsoft Enterprise Agreement
This contract covers pricing and terms of Microsoft services:
- Microsoft enterprise products including Office 365, Windows, SQL server, Windows Server, Project, Visio, Azure, Microsoft Intune, Dynamics CRM, Teams and Yammer
- both Office 365 E3 and E5 versions, including the secure productive enterprise product which includes extra security features
- a cloud-based click to run deployment model.
Microsoft Licensing Solution Provider
This contract offers a supplier to buy and support Microsoft software. This includes guidance, reporting, performance, management, help desk support, subject expertise, managing disputes and modifying any changes to the software.
The contract offers the following services:
- strategic guidance and planning for Microsoft technology
- quotes, invoices, proof of licences and online services
- reporting on licensing, spending and renewals
- ongoing service
- an online system for quotes, purchasing, invoices, purchase histories and reporting
- help desk support available 24/7
- e-learning
- management of the annual renewal process
- subject matter expertise and access to specialists
- monitoring and changes to any services
- advice for disputes.
Supplier details
The Licensing Solution Provider contract is a sole supplier arrangement with Data#3. Data#3 provides all licenses and services on behalf of Microsoft.
Data#3 manages all communication between buyers and Microsoft.
How to buy
This contract is available on Digital Marketplace.
Digital Marketplace
A place where government can buy goods and services from businesses.
Anyone using this contract must follow the rules of use.
True-up process
This contract has an annual renewal process. The "true-up" process makes sure organisations pay for services they buy throughout the year.
- each buyer needs to take part in the process by no later than 1 February each year
- if the total count deployed is above the volume your organisation uses, the extra licenses must be bought by the true-up date
- organisations should give Data #3 a statement of the products they’ve bought through the year.
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