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Microsoft licensing solution provider

This contract offers a supplier for buying and supporting Microsoft software.

Summary

This contract offers a supplier for buying and supporting Microsoft software. This includes guidance, reporting, performance, management, help desk support, subject expertise, managing disputes and modifying any changes to software.

Lead agency: Department of Premier and Cabinet

Conditions of use: Non-mandatory

Contract reference number: DPC-ICT-01-2019

Arrangement type: Sole supplier

Start date: 30 June 2016

End date: 31 July 2023

Key benefits

The key benefits include:

  • knowledge and expertise from an experienced supplier
  • access to the largest licensing services provider in the country.

What’s covered

The contract offers all buyers participating in the Enterprise Agreement, and those buyers granted access to leverage off the whole of Victorian Government contract, the following services:
  • strategic guidance and planning for Microsoft technology
  • quotes, invoices, proof of licences and online services
  • reporting on licensing, spending and renewals
  • ongoing service
  • an online system for quotes, purchasing, invoices, purchase histories and reporting
  • help desk support available 24/7
  • e-learning
  • management of the annual renewal process
  • subject matter expertise and access to specialists
  • monitoring and changes to any services
  • advice for disputes.

Supplier details

This contract is a sole supplier arrangement with Data #3:

Data #3

ABN: 31 010 545 267
Address: Level 4, 55 Southbank Boulevard, Southbank, VIC, 3006
Contact name: George De Bono
Role: Manager – Licensing Solutions, Victoria & Tasmania
Phone: 1300 232 823
Mobile: 0435 952 813
Email: george_debono@data3.com.au
Website: http://www.data3.com/External Link
Note: Include VICStateGov@data3.com.au in any emails.

How buyers join this contract

Buyers need to request access to the confidential information system to join this contract.

How buyers use this contract

Anyone using this contract must follow the rules of use:

True-up process

This contract has an annual process for renewal. The "true-up" process makes sure organisations account and pay for services they buy through the year.

Data #3 provides these services:

  • historical licensing information 90 days to the contract renewal date
  • dates for any significant timelines and milestones
  • the ability to process renewal orders
  • reporting progress to lead departments and CenITex
  • coordinating quotes and receipts.

Buyers should be aware of the full true-up process:

  • each buyer needs to take part in the process by no later than 1 February each year
  • if the total count deployed is above the volume your organisation uses, the extra licenses must be bought by the true-up date
  • organisations should give Data #3 a statement of the products they’ve bought through the year.
  • this includes subscription services.

The online services manager of each department is responsible for managing the true-up service.

Reviewed 04 October 2022

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Primary contact:

Michael Kony (Category Manager - Strategic, Cyber Security & Software) Department of Premier and Cabinet

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