eServices for suppliers

Steps suppliers need to follow to join the register.

The eServices register (including the infrastructure register) has now been consolidated into a new contract that went live 1 July 2025.

The eServices register is an open register. Suppliers may apply to join at any time.

There is no restriction on the number of suppliers listed in the register.

How suppliers apply to join this register

This register lists suppliers who offer IT services and infrastructure hardware and maintenance. Infrastructure hardware includes servers, storage and networking.

Watch the video below to find out more about the eServices register.

Suppliers must apply to join the eServices register through Supplier Hub and once logged in, can access Digital Marketplace to respond to Request for Quote (RFQ) opportunities.

Suppliers seeking to join the register will need to:

  • follow the steps below
  • meet all registration requirements.

Every step must be completed as part of the application process.

How the eServices register contracting framework operates

  1. Supplier applies for registration having familiarised itself with the minimum terms and conditions.
  2. Supplier ensures it is comfortable with the minimum terms and conditions of the Register and submits their registration request on the basis that if engaged by a purchasing agency under the register, it will contract under:
    1. the terms and conditions of the register, and
    2. any non-contradictory terms inserted into the Ordering Document
  3. The eServices register administrator assesses registration requests and onboards suppliers if they meet the registration requirements.
  4. Supplier is invited to respond to a tender released by a purchasing agency under the eServices Register.
  5. Supplier responds to tender invitation.
  6. If successful, completes the Ordering Document with the purchasing agency.
  7. Once signed, the Ordering Document incorporates all relevant terms and conditions in the head contract.
  8. Once the Ordering Document has been signed, the Contract will consist of the:
    1. Terms (either Long Form or Short Form);
    2. Ordering Document;
    3. any Schedules indicated in the Ordering Document;
    4. any attachments to the Ordering Document;
    5. Project Plan (if any);
    6. Requirements; and
    7. Additional Conditions (if any).

Relevant documents

Suppliers must read the following and use them where needed.

eServices register supplier rules of use

Full list of categories available in this register

eServices Register - Registration Deed
Word 1.16 MB
(opens in a new window)
eServices Register - Short Form Contract
PDF 1.54 MB
(opens in a new window)
eServices Register - Long Form Contract
PDF 1.55 MB
(opens in a new window)
eServices Register - Contract Schedules
PDF 1.06 MB
(opens in a new window)
eServices Register - Ordering Document
Word 1.04 MB
(opens in a new window)

Updated